Technical Support Manager (m/w/d) HIER WERDEN SIE ARBEITEN: Sie sind auf der Suche nach einer neuen beruflichen Herausforderung? Dann sind Sie bei uns genau richtig!
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople. Als Technical Support Manager (m/w/d) sind Sie Teil von Optima Pharma Containment und wirken bei der Entwicklung maßgeschneiderter Isolatoren und weiteren Reinraumtechnologien mit.
In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople Als Technical Support Manager (m/w/d) sind Sie Teil von Optima Pharma. Dabei wirken Sie bei der Entwicklung und Fertigung intelligenter Turnkey-Abfülllösungen inklusive Isolator und Gefriertrockner für die Pharma- und Biotech-Industrie mit.
You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PROFILE: Attention to Detail: High level of accuracy in handling documents and reporting. Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining quality of work. Supportive Nature: Collaborative attitude with a willingness to assist team members and adapt to varying needs.
YOUR PROFILE: Attention to Detail: High level of accuracy in handling documents and reporting. Multitasking: Ability to manage multiple responsibilities simultaneously while maintaining quality of work. Supportive Nature: Collaborative attitude with a willingness to assist team members and adapt to varying needs.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
To meet the ambitious growth targets of the specialized nutrition business in EMEAI, ADM WILD is seeking for an experienced “Technical Business Manager (gn)” who will take a crucial role in leading and driving technical business activities. Positionsbeschreibung With your passion for (Sport) Nutrition and your commercial mindset you develop, execute and implement all specialized nutrition projects in the EMEAI region You lead and support the development of powder blends in the EMEAI region, working closely with other units and other cross-category teams As technical customer contact and proactive technical business driver you provide guidance, support and technical management of all accounts and projects for this category You build-up, lead, coach, and train a team of scientists and technicians.
Technical Sales Manager - Nigeria KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player.
Technical Sales Manager - Nigeria KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player.
Technical Documentation Manager (m/w/d) Experten. Talente. Persönlichkeiten. Technische Dokumentation trifft Projektverantwortung Ihre Rolle im Marineschiffbau!
About us Your Contribution Service & Support Manage incidents and changes via ITIL processes (ServiceNow).Provide 2nd-level support for key users and application users.Deploy bug fixes, configuration changes, and minor enhancements.Support rollout activities at new factories.Gather requirements and user feedback for consulting team.
Experience – 5 to 9 Years 5+ years of development experience with IBM FileNet and Datacap technologies. 5+ years of development experience with Java, J2EE, JSF, web services and JSON. 3+ years of development experience with IBM case manager. 2+ years of Application support experience with document management systems. Solid understanding of IBM FileNet product s and best practices.
MPDV Mikrolab GmbH sucht in eine/n Support Manager (m/w/d) (ID-Nummer: 13683816)
IT Supporter m/w/d Sie sind IT Systembetreuer, IT Manager, Anwendungsadministrator, IT-Systemadministrator oder IT-Fachbetreuer und suchen am Standort Hamm in Vollzeit nach einer neuen beruflichen Herausforderung im Rahmen der Direktvermittlung?
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
Unibail-Rodamco-Westfield Germany GmbH sucht in Hamburg eine/n Technical Manager (ID-Nummer: 13662272)
TKMS Hagenuk Marinekommunikation GmbH sucht in eine/n Product Support Manager (m/w/d) (ID-Nummer: 13764401)
Quentic GmbH sucht in Berlin, Home-Office eine/n Customer Support Manager (w/m/d) (ID-Nummer: 13719470)
Material Support Manager (d/m/w) Faszination Luftfahrt - Ready to take off! Für unseren langjährigen Geschäftspartner AIRBUS suchen wir Sie als neuen Mitarbeiter der Tintschl Technik GmbH!
Fieldfisher Partnerschaft von Rechtsanwälten mbB sucht in eine/n Office Support Manager (m/w/d) (ID-Nummer: 13726219)
Working closely with satellite services, local NHS Consultants and internal teams—including the Patient Services Manager, Quality Manager, Finance Officer and General Manager—the position supports effective contract management, timely responses to patient enquiries and continuity of care across commissioned services.
Gemeinsam tun wir alles dafür, dass unser Team auch in Zukunft Optima, das Beste ist. #wecareforpeople Als Maintenance Support Manager (m/w/d) sind Sie Teil von Optima Pharma. Dabei wirken Sie bei der Entwicklung und Fertigung intelligenter Turnkey-Abfülllösungen inklusive Isolator und Gefriertrockner für die Pharma- und Biotech-Industrie mit.
Innerhalb dieser Struktur bilden die Teams eine dynamische internationale Gruppe von 56 Kollegen, bestehend aus 4 Direktoren, 6 Head of´s, Ales & Alliance Manager sowie Sales Support Coordinator. Gemeinsam treiben die Teams ein nachhaltiges wirtschaftliches Wachstum in den wichtigsten Märkten voran und arbeiten eng mit regionalen Vertriebspartnern und internen Stakeholdern weltweit zusammen.
What you can expect We are looking for a detail‑oriented and customer‑focused professional to join our team in Timisoara, Romania as a Back Office Support. In this role, you will manage contract preparation, ensure timely invoice collection, maintain accurate financial reporting, and serve as a key point of contact for clients and internal departments.
GigaDevice Semiconductor Germany GmbH sucht in Hoehenkirchen-Siegertsbrunn eine/n Technical Marketing Manager (ID-Nummer: 13404654)
GigaDevice Semiconductor Germany GmbH sucht in Hoehenkirchen-Siegertsbrunn eine/n Technical Marketing Manager (ID-Nummer: 13404452)
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Union Investment sucht in eine/n Technical Product Manager*in Webportale (ID-Nummer: 13732625)
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
Herzlich willkommen bei der Dekra Arbeit. Werden Sie Teil unseres Teams als Project Manager Technical Documentation (m/w/d) bei unserem Kunden in Hamburg. Ihre Aufgaben: Koordination von Arbeitspaketen (AP) innerhalb der Projektorganisation zur vertragskonformen Erfüllung in Qualität, Kosten und Zeit Erstellung und fortlaufende Revision von Termin-, Kosten- und Ressourcenplanung Abstimmung der Arbeitspakete mit Fachabteilungen und Definition des Ressourcenbedarfs Erstellung von Sachstandsberichten, Ableitung von Bewertungen und Maßnahmen Unterstützung bei Vertragsverhandlungen und Klärung fachspezifischer Details Erkennung von Prozessverbesserungen, Dokumentation von Schnittstellen und Schließen von Prozesslücken Sicherstellung von Qualitätsprüfungen für Eigen- und Fremdleistungen (Dokumentationen, Spezifikationen) Ihr Profil: Abgeschlossenes Studium in Ingenieur- oder Wirtschaftswissenschaften oder vergleichbare Qualifikation Umfassende Systemkenntnisse im Integrated Product Support (IPS), insbesondere Technische Dokumentation Fundierte Kenntnisse relevanter Standards (ASD S1000D / S2000M) Erfahrung im Projektmanagement (klassisch/agil), idealerweise mit Zertifizierung (IPMA, Scrum o.
The Stepstone Group GmbH sucht in eine/n Team Manager Sales Support (m/w/d) (ID-Nummer: 13646879)
The Stepstone Group GmbH sucht in eine/n IT Manager (IT Support) f/m/d (ID-Nummer: 13728078)
BRUNATA-METRONA GmbH & Co. KG sucht in eine/n Marketing Manager Sales Support (m/w/d) (ID-Nummer: 13671942)
Ecclesia Credit sucht in eine/n Account Manager Support Team (m/w/d) (ID-Nummer: 13751931)
Kern & Stelly Medientechnik GmbH sucht in Hamburg eine/n Account Manager / Sales Support (m/w/d) (ID-Nummer: 13555354)
Bosch Gruppe sucht in eine/n Service & Support Manager Energiemanagement (m/w/d) (ID-Nummer: 13677182)
Fuhrpark-Connector: Du bist Hauptschnittstelle zu unserem Dienstleister im Fuhrpark (Leasing, Schäden, Abstimmungen), Ansprechperson für Mitarbeitende mit Fahrzeugen, managst Tankkarten und koordinierst Themen wie Strafzettel & Co. Orga- & Projekt-Booster: Du supportest Meetings/Events, hilfst beim Management Support (z.
Wir suchen nach Mitarbeitern (m/w/d) aus den Bereichen: Account Manager (m/w/d), Sales Consultant (m/w/d), Inside Sales Manager (m/w/d), Vertriebsinnendienst (m/w/d), Kundenbetreuer im Außendienst (m/w/d), Sales Manager (m/w/d), Gebietsverkaufsleiter (m/w/d), Vertriebsaußendienst (m/w/d), Account Executive (m/w/d), Großkundenbetreuer (m/w/d), Sales Executive (m/w/d), Business Development Manager (m/w/d) JETZT BEWERBEN
AUGENTIC GmbH sucht in eine/n Technical Manager (m/f/d) (ID-Nummer: 13757550)
TKMS ATLAS ELEKTRONIK GmbH sucht in eine/n Technical Manager (m/w/d) (ID-Nummer: 13762204)
TKMS ATLAS ELEKTRONIK GmbH sucht in eine/n Technical Manager (m/w/d) (ID-Nummer: 13690937)
TKMS ATLAS ELEKTRONIK GmbH sucht in eine/n Technical Manager (m/w/d) (ID-Nummer: 13660974)
HPA - Hamburg Port Authority AöR sucht in eine/n Data Governance Manager*in in der Technical Division (ID-Nummer: 13745001)